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Dear Ms. Wood, We just wanted to let you know of the exemplary service of one of your
caregivers. Donna cleans at our father's home in Tallmadge. On Tuesday
she arrived and he was nursing a bad cut on his arm. She realized the
bleeding was not stopping, called his Dr. and referred them to the ER.
She drove our 97 year old father to the ER. We all know ER services
aren't quick, so she devoted most of her day to him. This was definitely
above and beyond the call of duty and we want to let you know you have
an excellent caregiver in Donna. She called our home twice during this
crisis to let us know what was going on. We were out of town, and if it
wasn't for Donna, we don't know how this could have ended. We are
grateful that she arrived, and even more grateful that she showed the
kindness and compassion that she did. We feel that you should know when
your caregivers do something special. I am sure you get some complaints,
that is why compliments are important too!
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