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Dear Jodi and visiting angels staff, On behalf of my mother in law, my husband and myself, I would like to
commend you on your excellent services. We began using your service in
March when Mom spent about six weeks in the hospital and upon returning
home could not stay alone. My husband called several agencies, you not
only responded first but in a more than timely manner. Jodi even made a
trip to the hospital to meet Mom and get an idea of what kind of person
to match her up with. She also came out to the house and answer any
questions he might have. When services began we were really not sure
what to expect since all this was new to us. Jodi called us to let us
know who would be coming out to stay with Mom and then the caregiver
also set up a time to come out and interview before her work began.
Since that time, we have used several different staff members to stay
with Mom when we had to go out and run errands or get out on a bit on
our own. Whenever we need someone outside our normal schedule the
response time between us calling in our need and receiving a calling
telling us who will be coming is excellent. Between Jodi and Ashley we
are always aware of any changes that come up in the schedule and who may
be coming out. Even when you have needed extra time to find someone, you
still keep in touch to let us know what is happening. We are going to
Disney in September and will be using your 24 hour service for the week
you are there. We fee nothing but confident that Mom will be in the best
care possible. We are very comforted by this and also very pleased that
she will be able to stay in her own home. I will also add that Mom has
been pleased with those who have come out and has been satisfied with
the service she has received. Jodi we thank you for doing all you can to
go above and beyond the call of duty to see that mom's needs are met. We
also thank your staff for being courteous, prompt and attentive to our
family. We highly recommend your services to those who need them. |
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